Privacy Policy
Effective Date: June 19, 2025
COAST SF Occupational Therapy
312 West Portal Avenue, San Francisco, CA 94127
hello@coastsf.com
At COAST SF Occupational Therapy (“we,” “our,” or “us”), we are committed to protecting your privacy and maintaining your trust. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.coastsf.com (the “Site”).
1. Information We Collect
Personal Information You Voluntarily Provide
We may collect personal information when you:
- Fill out our contact form or submission form
- Apply for a job through our “Join Our Team” page
- Email or call us directly
This information may include:
- Full name
- Email address
- Phone number
- Child's name and age (if voluntarily provided by a parent)
- Any other personal details you choose to share
Automatically Collected Information
When you visit our website, we may automatically collect limited data using cookies and analytics tools. This may include:
- Browser type
- IP address
- Pages visited
- Time spent on the site
- Referring website
We use this data to understand website performance and improve user experience.
2. How We Use Your Information
We use the information we collect to:
- Respond to inquiries or submissions
- Schedule evaluations or consultations
- Communicate with you about your child’s services (with your consent)
- Improve our website and services
- Consider employment applications
- Comply with applicable laws and regulations
We do not sell your personal information.
3. How We Share Your Information
We may share information with:
- HIPAA-compliant platforms (e.g., secure email or EMR systems) for client communication
- Service providers assisting with website hosting, analytics, or communications
- Law enforcement or regulatory bodies, if required by law
All third-party providers are required to protect your data and use it only for specified services.
4. Cookies and Tracking Technologies
Our website may use cookies to enhance site functionality and user experience. These may include:
- Google Analytics (to measure traffic and engagement)
- Session cookies (to remember user inputs temporarily)
You can manage cookie preferences through your browser settings.
5. Children’s Privacy
Our website is intended for adults, particularly parents, caregivers, and professionals. We do not knowingly collect personal information from children under 13 through our website. Any child-specific data should only be submitted by a parent or legal guardian.
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no transmission or storage system is 100% secure, so we encourage discretion when submitting personal details online.
7. HIPAA Compliance
COAST SF complies with the Health Insurance Portability and Accountability Act (HIPAA) for all clinical services. However, this website is informational only and is not a portal for sharing protected health information (PHI). Please contact us directly for secure communications regarding therapy services.
8. Third-Party Links
Our website may contain links to third-party websites or platforms (e.g., social media, booking platforms). We are not responsible for their privacy practices. Please review their policies independently.
9. Your Rights & Choices
You may request to:
- Access the personal data we have about you
- Correct or update your information
- Request deletion of your data (if applicable)
To exercise any of these rights, please contact us at info@coastsf.com.
10. Policy Updates
We may update this Privacy Policy occasionally to reflect changes in our practices or legal obligations. Updates will be posted on this page with a revised effective date.
11. Contact Us
For any privacy-related questions or concerns, please contact:
Email: hello@coastsf.com
Phone: 415-800-7674
Mail: COAST SF Occupational Therapy, 312 West Portal Avenue, San Francisco, CA 94127